Privacy Policy

Pack Runners – Privacy Policy Effective Date: January 2026

Last Updated: [January 19, 2026]

Information We Collect

When you use Pack Runners' services, we collect certain information necessary to process and fulfill your orders. This includes personal information such as your name, phone number, email address, and delivery address. We also collect order-related information, including the items you request, any special order notes or instructions, and payment details. Payment information is processed securely through trusted third-party providers and is never stored directly on our systems.

How We Use Your Information

The information we collect is used exclusively to provide and improve our courier and purchasing agent services. Specifically, we use your data to process and fulfill your delivery requests, communicate with you regarding order status and updates, and provide customer support when needed. We may also use your information in an anonymized or aggregated form to analyze trends and improve our overall service quality. We will not use your information for any purpose beyond what is described in this policy without your consent.

Payment Processing

All payments made through Pack Runners are handled by reputable third-party payment processors, such as Wix Payments or Stripe. These providers maintain their own security standards and privacy policies governing how your payment data is handled. Pack Runners does not store, access, or retain your full payment card information at any point during or after your transaction. Any financial data you provide is transmitted directly and securely to the payment processor.

Sharing of Information

Pack Runners does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. However, in order to fulfill your orders, certain information may be shared on a limited, need-to-know basis. This includes sharing relevant details with the couriers completing your delivery, with retail stores only to the extent necessary to purchase your requested items, and with our payment processors to complete your transaction. Additionally, we may disclose your information to legal authorities if required to do so by law, court order, or government regulation.

Data Security

We take the protection of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect it from unauthorized access, disclosure, or misuse. However, please be aware that no data transmission or storage system can be guaranteed to be 100% secure. While we strive to protect your information, we cannot warrant the absolute security of any data you transmit to us, and you do so at your own risk.

Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and measure the performance of any advertisements we may run. Cookies are small text files stored on your device that help us recognize returning visitors and remember your preferences. You have the right to disable cookies at any time through your browser settings; however, doing so may affect certain features or functionality of our website.

Your Rights

You have rights with respect to the personal information we hold about you. You may request access to the data we have collected, request that we correct any inaccuracies, or request the deletion of your personal information from our records, subject to any legal obligations we may have to retain it. You may also opt out of receiving non-essential communications from us at any time. To exercise any of these rights, please contact us using the information provided at the end of this policy, and we will respond to your request within a reasonable timeframe.

Third-Party Links

Our website may contain links to external third-party websites for your convenience or reference. Please be aware that Pack Runners has no control over the content or privacy practices of those sites. We are not responsible for the privacy policies or data handling of any third-party website, and we encourage you to review the privacy policy of any site you visit.

Children's Privacy

Pack Runners' services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect, use, or store personal information from anyone under the age of 21. If we become aware that we have inadvertently collected data from a minor, we will take prompt steps to delete that information from our records.

Changes to This Policy We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, services, or applicable laws. When we make changes, we will update the "Last Updated" date at the top of this page. Your continued use of Pack Runners' services following the posting of any changes constitutes your acceptance of the revised policy. We encourage you to review this policy periodically. Contact Information If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, please don't hesitate to reach out to us: Email: joinpackrunners@gmail.com

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